Sony Consumer Electronics Support
Here are some quick steps you can take to answer your question:
Live Chat
Start a LIVE CHAT with our Support Team below.

Hours of operation:
Mon - Fri, 8:30AM until 5:30PM
(except Public Holidays)
Online Form
Use our contact form to get in touch.
SMS
Key in [Sonyphils] space [name] space [message] then send to 0917-8205374.
e.g.
Sonyphils Juan Dela Cruz hi, where can I buy the PS4 Pro? thanks
Phone
Our Customer Service hotline is currently unavailable in support of the government’s Community Quarantine guidelines to contain COVID-19.
Please send us a message through:
Webchat and Email

Sony Philippines on Facebook (www.facebook.com/SonyPhilippines)

@sonyphinc on Twitter (twitter.com/sonyphinc)
We apologize for the inconvenience and hope for your understanding.
Thank you and please stay safe.
Common Support Links
Support Community
A place where you can find solutions and ask questions
Repair & Warranty Information