Sony Consumer Electronics Support
Here are some quick steps you can take to answer your question:
Live Chat
Start a LIVE CHAT with our Support Team below.

Hours of operation:
Mon - Fri, 9:00AM to 5:00PM
(except Public Holidays)
Online Form
Use our contact form to get in touch.
Contact Us
Sony Mobile/Xperia Enquiries
Contact Us
SMS
Key in [Sonyphils] space [name] space [message] then send to 2327 for Globe users or 0917-8902327 for other networks.
e.g.
Sonyphils Juan Dela Cruz hi, where can I buy the PS4 Pro? thanks
Phone
If you require support or to request a repair, please call our Support Team on
(02) 8878-7600
Our Customer Contact Centre is available between 8:30AM to 5:30PM (Monday-Friday, excluding holidays)
Common Support Links
Support Community
A place where you can find solutions and ask questions
Support Community
Repair & Warranty Information
Track my repair
Warranty Information
Contact Form