Contact Us : Sony Philippines

Sony Consumer Electronics Support

Here are some quick steps you can take to answer your question:

Live Chat

Start a LIVE CHAT with our Support Team below.

Live Chat is currently Offline/Busy

Hours of operation:
Mon – Fri, 9AM to 5PM
(except Public Holidays)

Online Form

Use our contact form to get in touch.

SMS

Key in [Sonyphils] space [name] space [message] then send to 0917-8205374.

e.g.
Sonyphils Juan Dela Cruz hi, where can I buy the PS4 Pro? thanks

Phone

If you require support or to request a repair, please call our Support Team on

(02) 8878-7600

Our Customer Contact Centre is available between 8:30AM to 5:30PM (Monday-Friday, excluding holidays)

Common Support Links

Support Community

A place where you can find solutions and ask questions

Support Community

Repair & Warranty Information

Track my repair

Warranty Information

Contact Form

Still need help?

If you haven't found the information you're looking for, please complete the form below. One of our customer consultants will get back to you as soon as possible.

Your Enquiry

Reason of Your Enquiry

Purchase Order

Invoice Number

Product Category

Category Series

Model Name

Return product

NoYes

Describe Your Enquiry

Repair Job No.

Place of Purchase

Date of Purchase

Serial Number

First Name

Family Name

Contact No.

Address

Postal Code

State

City

Place of Residence

Keep me updated on service related details and events for my product

Terms & Condition

Customer

Country Locale

Case Title

Attach a file

Generate a new image Play the audio code

Enter the code from the image

Other Sony Contacts

Get support from other Sony Companies

Sony PlayStation

Website

Sony Music

Website

Sony Pictures

Website