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Welcome to the Sony Retailer Online booking portal

Once your request has been submitted, our Retail Support team will be in contact with you to walk through the next steps of your repair booking.

You can also visit our Sony Support Website for self-help troubleshooting tips, call our Retailer Support team at 0800 768 742; alternatively customers can call our support team on 0800 766 969, or reach out to us via our web chat service at Contact Us

Welcome to the Product Service Booking Request portal

Does your Sony product require troubleshooting, or a repair?

Please complete the below details to have a service request submitted to our team. Once your request has been submitted, our technical support team will be in contact with you soon to offer additional support via troubleshooting advice, or assist you by arranging your product to be booked for a repair.

You can also visit our Sony Support Website , for self-help troubleshooting tips, call our customer support team on 0800 766 969, alternatively you can reach out to us via our web chat service at Contact Us

If you require further assistance with your Sony PlayStation product/peripheral, please visit https://www.playstation.com/en-nz/get-help/#!/ for further support


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