Sony Consumer Electronics Support
Here are some quick steps you can take to answer your question:
Live Chat
Start a LIVE CHAT with our Support Team below.

Hours of operation:
Mon - Fri, 10am - 5pm
(except Public Holidays)
*between 18th March to 14th April 2020 only
Online Store Purchase
Online Form
Use our contact form to get in touch.
To Our Valued Customers,
Please be advised that due to the current Covid-19 situation and in line with Movement Control Order (MCO), Sony Malaysia hotline 1300 88 1233 will be closed until 14th April. However you may still reach our Customer Service Representatives via our contact form and Live Chat for urgent support.
Our team is available between Mon-Fri 9am - 6pm (except Public Holidays).
To find solutions to common issues, please visit self-help service like FAQs and Sony Community

We apologize for any inconvenience caused.
Thank you.
Common Support Links
Support Community
A place where you can find solutions and ask questions
Repair Status & Book Service Appointment