Contact Us : Sony Malaysia

Sony Consumer Electronics Support

Here are some quick steps you can take to answer your question:

Live Chat

Start a LIVE CHAT with our Support Team below.

Live Chat is currently Offline/Busy

Hours of operation:
Mon - Fri, 10am - 5pm
(except Public Holidays)

WhatsApp(Message)

For enquiries related to consumer products such as TV, cameras, headphones and mobile in Malaysia (exclude PlayStation & Professional)

Sothai QR code

https://wa.me/message/ZX64HPMLEKCQK1

+6019-3228529 (Malaysia)

Hours of operation:
Mon - Fri, 10am - 5pm
(except Public Holidays)

Online Store Purchase

Online Store Purchase

Online Form

Use our contact form to get in touch.

Phone

If you require further support, please call our Customer Interaction Center at

Our team is available between Mon-Fri 9am - 6pm (except Public Holidays)

Common Support Links

Support Community

A place where you can find solutions and ask questions

Find us on Facebook

Latest Workshop

Support Community

Warranty & Service Centre

Warranty Registration

Service Centre Location

Repair Status & Book Service Appointment

Track Repair Status

Book Service Appointment for TV

Contact Form

Still need help?

If you haven't found the information you're looking for, please complete the form below. One of our customer consultants will get back to you as soon as possible.

Your Enquiry

Reason of Your Enquiry

Purchase Order

Invoice Number

Product Category

Category Series

Model Name

Return product

NoYes

Describe Your Enquiry

Repair Job No.

Place of Purchase

Date of Purchase

Serial Number

First Name

Family Name

Email

Contact No.

Address

Postal Code

State

City

Place of Residence

Keep me updated on service related details and events for my product

Terms & Condition

Customer

Country Locale

Case Title

Attach a file

Generate a new image Play the audio code

Enter the code from the image

Other Sony Contacts

Get support from other Sony Companies

Sony PlayStation

Website

Sony Music

Website

Sony Pictures

Website