Contact Us : Sony Indonesia

Sony Consumer Electronics Support

Here are some quick steps you can take to answer your question:

Live Chat Support

Sony Electronics Live Chat

Start a LIVE CHAT with our Support Team below.

Live Chat is currently Offline/Busy

Hours of operation:
Mon - Fri, 10am - 5pm
(except Public Holidays)

Chatbot Support

Sony Electronics Bot Chat

Our automated chatbot is available for self-service support.

Hours of operation: 24 hours a day, 7 days a week

Start Chatbot

Phone Support

Sony Electronics

If you require further support, please contact our Customer Information Center on

14098

Our team is available on Monday – Sunday, 8am – 7pm JKT Time (except public holidays).

Use our contact form to get in touch.

Broadcast & Professional Products

Sony PlayStation

Email us if you have any enquiry relating to a PlayStation, PSN Account or Accessory.

Common Support Links

Warranty & Repair Information

Repair & Warranty

Track my repair

Warranty Information

Contact Form

Still need help?

If you haven't found the information you're looking for, please complete the form below. One of our customer consultants will get back to you as soon as possible.

Your Enquiry

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Purchase Order

Invoice Number

Product Category

Category Series

Model Name

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Describe Your Enquiry

Repair Job No.

Place of Purchase

Date of Purchase

Serial Number

First Name

Family Name

Contact No.

Address

Postal Code

State

City

Place of Residence

Keep me updated on service related details and events for my product

Terms & Condition

Customer

Country Locale

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Other Sony Contacts

Get support from other Sony Companies

Sony PlayStation

Website

Sony Music

Website

Sony Pictures

Website