Contact Us : Sony Indonesia

Sony Consumer Electronics Support

For Playstation Network account, online purchases/services or Technical Support, please visit Sony Playstation support Site directly for faster support.

The PlayStation Support team specializes in this area and will be able to assist you promptly. We regret that Sony Electronics team cannot offer direct assistance.

Live Chat Support

Sony Electronics Live Chat

Start a LIVE CHAT with our Support Team below.

Live Chat is currently Offline/Busy

Hours of operation:
Mon - Fri, 10am - 5pm
(except Public Holidays)

Chatbot Support

Sony Electronics Bot Chat

Our automated chatbot is available for self-service support.

Hours of operation: 24 hours a day, 7 days a week

Start Chatbot

Phone Support

Sony Electronics

If you require further support, please contact our Customer Information Center on

14098

Our team is available on Monday – Friday, 8am – 5pm JKT Time (except public holidays).

Sony PlayStation

Please visit the Sony PlayStation support site if your query relates to your PlayStation Network account, online purchases/services or Technical Support.

Sony Electronics

Email us if you have a general enquiry relating to your TV, Camera, Audio Device or Accessory

Broadcast & Professional Products

Common Support Links

Warranty & Repair Information

Repair & Warranty

Track my repair

Warranty Information

Contact Form

Still need help?

This form is only for Sony Electronics related products such as Television, Audio & Camera related products and support.

If you intend to use this form for assistance on your PlayStation Network account, online purchases/services or Technical Support, we apologise that we are unable to assist. For timely response to your request, please visit PlayStation Support Link

Your Enquiry

Reason of Your Enquiry

Purchase Order

Invoice Number

Product Category

Category Series

Model Name

Return product

NoYes

Describe Your Enquiry

Repair Job No.

Place of Purchase

Date of Purchase

Serial Number

First Name

Family Name

Contact No.

Address

Postal Code

State

City

Place of Residence

Keep me updated on service related details and events for my product

Terms & Condition

Customer

Country Locale

Case Title

Attach a file

Generate a new image Play the audio code

Enter the code from the image

Other Sony Contacts

Get support from other Sony Companies

Sony PlayStation

Website

Sony Music

Website

Sony Pictures

Website