Sony Consumer Electronics Support

For Playstation Network account, online purchases/services or Technical Support, please visit Sony Playstation support Site directly for faster support.

The PlayStation Support team specializes in this area and will be able to assist you promptly. We regret that Sony Electronics team cannot offer direct assistance.

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Sony Electronics Live Chat
Start a LIVE CHAT with our Support Team below.

Hours of operation:
Mon - Fri, 10am - 5pm
(except Public Holidays)

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Sony Electronics Bot Chat
Our automated chatbot is available for self-service support.
Hours of operation: 24 hours a day, 7 days a week
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Sony Electronics
If you require further support, please contact our Customer Information Center on
14098
Our team is available on Monday – Friday, 8am – 5pm JKT Time (except public holidays).
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Sony PlayStation
Please visit the Sony PlayStation support site if your query relates to your PlayStation Network account, online purchases/services or Technical Support.
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Sony Electronics
Email us if you have a general enquiry relating to your TV, Camera, Audio Device or Accessory
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Broadcast & Professional Products
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Common Support Links
Contact Form
Other Sony Contacts
Get support from other Sony Companies
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Sony PlayStation
 Website
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Sony Music
 Website
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Sony Pictures
 Website