Sony Consumer Electronics Support
Here are some quick steps you can take to answer your question:

Please note that the Sony Thai Hotline will be unavailable on March 14, 2025, due to our annual company event. Regular hotline service will resume on March 15, 2025, at 2:00 PM. Thank you!

Live Chat
Start a LIVE CHAT with our Support Team below.


Hours of Operation:
Mon – Sat 9.00 am – 5.30 pm
Except Public Holidays


Line
Line@sonythai
Sothai QR code
Online Purchase
Online Store Purchase


Online Inquiry Form
Use our contact form to get in touch.
Contact Us
Phone

Dear Valued Customers,

If you need assistance, our Contact Center is here to support 02-715-6100 or reach through online contact form, LIVE CHAT, and Line Official ID: @sonythai
Our team is available to assist you on Mon – Sat 9.00 AM – 5.30 PM except Public Holidays.

PlayStation Support
For enquiries related to PSN Account and Technical support
02-459-0206
Hours of Operation:
Mon – Fri, 9.00am to 5.30pm
Except weekends and public holidays

For enquiries related to Repair and Sales Promotion
02-715-6100
Hours of Operation:
Mon – Sat, 9.00am to 5.30pm
Except public holidays
Broadcast & Professional Support
Please submit your enquiry here
Or check the Service centre location here
Common Support Links
Service Centres
Locate Service Centre
TV Home Service
Book Home Service
Contact Form
Other Sony Contacts
Sony Playstation Logo
Sony PlayStation
 Website
Sony Music Logo
Sony Music
 Website
Sony Pictures Logo
Sony Pictures
 Website